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Tri Star Engines Warranty Coverage

Protect Your Purchase with Confidence

When you choose Tri Star Engines and Transmissions, you’re not just buying parts—you’re investing in reliability and peace of mind. That’s why we stand behind our remanufactured engines, transmissions, axle assemblies, and cylinder heads with industry-leading warranty options.

Our warranties cover you for up to 48 months with unlimited mileage, so you can drive worry-free knowing your investment is protected. For even greater peace of mind, optional No-Fault Warranty and No-Fault Warranty Gold upgrades are available. These plans can help cover labor costs, rental vehicles, and fluid expenses when your Tri Star product is installed by a licensed repair facility.

We make it easy to choose the protection that fits your needs.

Select a product line below to learn more about available warranty coverage.

TRI STAR Limited Warranty for Remanufactured Engines  TRI STAR Engines and Transmissions (TRI STAR) distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products. Our remanufactured engine line includes engines for automobile, light and medium duty trucks.  What is covered  TRI STAR warrants its parts to be free of defects in materials and workmanship for the warranty period indicated from the date of installation or 10 days following the original purchase date, whichever comes first. No-Fault warranty enhancements must be purchased at the time of sale and appear on TRI STAR’s invoice along with the part under warranty consideration. 
Product Type  STANDARD Warranty Terms  No-Fault Warranty Protection (NFWP)  No-Fault Warranty Gold (NFWG) 
Gasoline and GNG Engines installed in non fleet or commercial Automobiles and Light Trucks (Vehicles under 11,000 G.V.W.)  4 years, unlimited mileage, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time long block replacement is FREE.  4 years, unlimited mileage PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time long block replacement is FREE.  4 years, unlimited mileage PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $25 fluid allowance – regardless of reason for failure on first time replacement. First time long block replacement is FREE. 
Gasoline and CNG Engines Medium/Heavy Duty Trucks (Vehicles of 11,000 G.V.W. and above)  12 months or 12,000 miles, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time long block replacement is FREE.  12 months or 12,000 miles PLUS $50 per hour Mitchell labor reimbursement rate –paid regardless of reason for failure on first time replacement. First time long block replacement is FREE.  12 months or 12,000 miles PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $25 fluid allowance – regardless of reason for failure on first time replacement. First time long block replacement is FREE. 
Diesel Engines  12 months or 12,000 miles, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. NO free replacements.  Not Available  Not Available 
Gasoline engines installed in Commercial Fleet Automobiles and Light Trucks (Vehicles under 11,000 G.V.W.)  4 years, unlimited mileage, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time long block replacement is FREE.  4 years, unlimited miles PLUS $50 per hour Mitchell labor reimbursement rate –paid regardless of reason for failure on first time replacement. First time long block replacement is FREE.  4 years, unlimited miles PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $25 fluid allowance – regardless of reason for failure on first time replacement. First time long block replacement is FREE. 
Marine Engines  18 months, unlimited hours $50 per hour Warranty Labor reimbursement rate with a $800 labor cap only on approved claims after factory inspection. First time long block replacement is FREE.  18 months, unlimited hours PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time long block replacement is FREE.  18 months, unlimited hours PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $800 labor cap, $100 tow/haul out allowance and $25 fluid allowance – regardless of reason for failure on first time replacement. First time long block replacement is FREE. 
Notwithstanding any other provision of this warranty, TRI STAR’s sole and exclusive obligation under this warranty is limited to, at TRI STAR’s option, replacement, repair or refund of the purchase price. Transportation charges for TRI STAR testing on product submitted for repair or replacement under this warranty will be covered by TRI STAR. In the event that it is determined that the part must be replaced, the original part must be returned to TRI STAR for any warranty labor consideration and reimbursement.  While warranty registration is not necessary to obtain warranty coverage on TRI STAR products, it is strongly suggested. If you do not register your product, you must save your proof of purchase receipt.  Making a claim  Warranty service is available through any FACILITY.  To make a claim, you must provide proof of purchase from TRI STAR or from the business which installed the part. TRI STAR at its option will repair, replace a product or refund the purchase price once it determines that the product requires repair or replacement. For a product to be determined defective it must be sent to TRI STAR’s remanufacturing plant for inspection. TRI STAR remanufacturing will schedule the pickup of the product or parts in question and pay for transportation. Any products that are not returned to TRI STAR remanufacturing to undergo inspection will not be covered by this warranty. All repairs and/or replacements to the products must first be authorized by TRI STAR Remanufacturing. TRI STAR will not pay for any unauthorized repairs. Incidental damage caused by the requested repair or by the removal of the product is not covered by the warranty.  Products sent to TRI STAR Remanufacturing for inspection that are deemed not covered under standard warranty will be held in storage for a period of 7 days. Product unclaimed after 7 days will be disposed of by TRI STAR. TRI STAR will immediately dispose of any product for which there is an approved claim.  Any FACILITY may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the TRI STAR Warranty Technician and/or the FACILITY, an investigation will be made to determine whether the warranty applies. Ask the FACILITY to submit all supporting facts to TRI STAR for review. If TRI STAR decides that the claim is justified, the customer will be fully reimbursed for those product items that are defective. To avoid misunderstandings which might occur between the customer and TRI STAR/FACILITY, listed below are some of the causes of engine failure that the standard warranty does not cover.  What is not covered  Normal Wear: Our products, like all mechanical devices, need periodic parts service and replacement to perform correctly. TRI STAR standard warranty would not apply if damage to the product has occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the product has been removed or the product has been altered or modified with aftermarket performance enhancing parts.  Improper Maintenance: The life of a mechanical device depends upon the conditions under which it operates, and the care it receives. Wear, when caused by dirt, dust, spark plug cleaning grit or other abrasive material that has entered the engine because of improper maintenance, is not covered by TRI STAR standard warranty.  Nor does the standard warranty extend to repairs required because of: 
  1. Problems caused by parts that are not TRI STAR parts – including but not limited to parts outside of the long block. 
  1. Damage as a result of overheating, lack of lubrication, fuel wash or contamination. 
  1. Damage resulting from pre-Ignition or detonation – Including but not limited to melted or broken piston, broken piston rings, damaged cylinder heads, leaking head gaskets, etc. 
  1. Repair or replacement required as a result of any accident or misuse. 
  1. Repair or replacement of any accessory or service item, including specifically but not limited to: all components of the cooling, fuel, electrical, exhaust and ignition systems in addition to all belts, hoses, bolts, shafts, sensors, switches and filters. 
  1. Any product used for competition, racing or related purposes. 
  1. Any product to which a device or accessory not conforming to original manufacturer’s specifications has been installed. 
  1. Damage as a result of electrolysis, including but not limited to, deterioration of engine components as a result of excessive electrical current. 
  1. Improperly maintained coolant, and/or any product on which periodic maintenance services required by the original manufacturer have not been performed. 
  1. Crankshaft Thrust Surface worn due to excessive forward pressure placed on the rear of the crankshaft. 
  1. Damage resulting from improper repair(s) or attempted repair(s) by any service technician. 
  1. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel. 
  1. Parts which are scored or broken because an engine was operated with insufficient or contaminated lubricating oil or an incorrect grade of lubricating oil (check and refill when necessary and change at recommended intervals). Engine damage may occur if oil level is not properly maintained. 
  1. Repair or adjustment of associated parts or assemblies such as clutches and transmissions. 
  1. Damage or wear to parts caused by dirt, which entered the engine because of improper air cleaner maintenance, re-assembly or use of a non-original air cleaner element or cartridge. At recommended intervals, clean and/or replace the filter as stated in the Operator’s Manual. 
  1. Engine or equipment parts broken by excessive vibration caused by a loose engine mounting, improper attachment of equipment to engine crankshaft or other abuse in operation. 
  1. Lack of routine tune-up or adjustment of the engine. 
  1. Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides or burned starter motor windings, caused by the use of alternate fuels such as, liquefied petroleum, natural gas, altered gasoline, etc. 
  1. Products used in manner that violates the terms of the installation and break-in procedures below, or is used for purposes other than their original intended use. 
No TRI STAR warranty shall apply to products installed on any class A recreational vehicles (motor homes). Class B and C recreational vehicles will carry standard warranty (depending on their GVW) as outlined above. Additionally, products used in competitive racing or on commercial or rental race tracks are not warranted. TRI STAR products are not warranted if used in an application for which they were not engineered e.g., using standard gasoline engines in a marine application. This warranty does not apply to fleet or commercial vehicles other than as indicated.  Labor payments  DIY Installations and Repairs: You have the freedom to use the Licensed Automotive Repair Facility (FACILITY) of your choice for warranty repairs or to handle do-it-yourself repairs separately. Note that while our products are covered under DIY installations and repairs, do-it-yourself (initial) installations qualify for labor coverage based on factory inspection of failed part(s). Labor will be paid only on approved claims after factory inspection.  Labor consideration for a Licensed Automotive Repair Facility who is making the (eventual) repair or replacement will be at $50 per hour. Labor consideration for a DIY doing their own repair or replacement will be at $25 per hour with a maximum allowance of $300.  Standard warranty: Authorized repairs on approved claims (after factory inspection of returned parts) will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50 per hour (FACILITY) or $25 per hour with a maximum allowance of $300 (DIY) .  No-Fault Warranty Protection: No-Fault Warranty Protection is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 per hour (FACILITY) or $25 per hour (DIY).  Labor guarantee under terms of No-Fault Warranty Protection is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $50 per hour (FACILITY) or $25 per hour (DIY).  No-Fault Warranty GOLD:  No-Fault Warranty Gold is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $95.00 per hour.  Labor guarantee under terms of No-Fault Warranty Gold is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $95 per hour.  Payment for parts  Parts on authorized repairs will be reimbursed at the purchase price. Proof of Purchase will be required. Fluid and filter replacement costs will only be reimbursed for the first 2,000 miles of service, (unless No-Fault GOLD policy has been purchased).  Product replaced under warranty carries the remainder of the original product’s warranty term.  If you are unable to obtain satisfactory service, please contact the TRI STAR Warranty Department, 1102 W. Carrier Parkway, Grand Prairie, TX 75050. This warranty applies to vehicles registered and normally operated in the United States and Canada.  ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY AND DO NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.  This warranty gives you specific legal rights. You may also have other rights which may vary from state to state and country to country.    Installation and break-in procedures  TRI STAR products are designed to provide years of trouble-free service. In order for your TRI STAR remanufactured product to perform as expected, it must be installed correctly, operated responsibly and properly maintained.  Engines and Cylinder Heads  Once the product has been installed, it is the owner’s responsibility to break-in the product properly. After the break-in period and 600 mile checkup, the product must be maintained to the original manufacturer’s specifications. If you are unsure of the maintenance schedule or have any questions regarding your TRI STAR product, please call TRI STAR’s customer service department at 800-421-3746.  Initial Startup  When applicable, valves must be readjusted to your vehicle’s manufacturer’s specifications. Refer to the factory shop manual, or call TRI STAR’s customer service for the proper procedure for your engine type.  Break-in Procedures  Your TRI STAR remanufactured engine requires special care during its initial “break-in” period. To ensure your engines long life expectancy and proper engine performance, please follow these procedures during the first 600 miles of operation. 
  • Do not drive for long periods at any single speed, always vary your speed. 
  • Do not tow a trailer or put other heavy loads on the vehicle. 
  • Check the engine oil and coolant levels daily. 
600 Mile Checkup 
  • Check fuel and ignition settings. 
  • Change engine oil and filter. 
  • Adjust Valves (where applicable). 
  • TRI STAR does not recommend using synthetic engine oil until after the first 5,000 of service. Follow your vehicle owner’s manual for service intervals. 
Failure to perform these procedures can result in damage to the product that may not be covered under your warranty. Please retain all service records (repair orders, invoices, etc) related to the TRI STAR’s product maintenance and service. In the event of a product failure you will be required to provide copies of installation invoice and all maintenance records covering the installed product.   

TRI STAR Limited Warranty for Remanufactured Automatic Transmissions 

TRI STAR Engines and Transmissions (TRI STAR) distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products. Our remanufactured transmission line includes automatic transmissions for automobile, light and medium duty trucks. 

What is covered 

TRI STAR warrants its parts to be free of defects in materials and workmanship for the warranty period indicated from the date of installation or 10 days following the original purchase date, whichever comes first. No-Fault warranty enhancements must be purchased at the time of sale and appear on TRI STAR’s invoice along with the part under warranty consideration. 

Product Type STANDARD Warranty Terms No-Fault Warranty Protection (NFWP) No-Fault Warranty Gold (NFWG) 
Automatic Transmissions installed in non-fleet or non-commercial Automobiles and Light Duty Trucks (Vehicles under 11,000 G.V.W.) 3 years, unlimited mileage, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time replacement is FREE. 3 years, unlimited mileage PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time replacement is FREE. 3 years, unlimited mileage PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $50 fluid allowance – regardless of reason for failure on first time replacement. First time replacement is FREE. 
Automatic Transmissions installed in Medium/Heavy Duty Trucks (Vehicles of 11,000 G.V.W. and above) 18 months or 100,000 miles, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time replacement is FREE. 18 months or 100,000 miles PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time replacement is FREE. 18 months or 100,000 miles PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $50 fluid allowance – regardless of reason for failure on first time replacement. First time replacement is FREE. 
Automatic Transmissions installed in Commercial or Fleet Automobiles and Light Trucks (Vehicles under 11,000 G.V.W.) 18 months or 100,000 miles, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time replacement is FREE. 18 months or 100,000 miles PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time
replacement is FREE. 		18 months or 100,000 miles PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $50 fluid allowance – regardless of reason for failure on first time replacement. First time replacement is FREE. 

Notwithstanding any other provision of this warranty, TRI STAR’s sole and exclusive obligation under this warranty is limited to, at TRI STAR’s option, replacement, repair or refund of the purchase price. Transportation charges for TRI STAR testing on product submitted for repair or replacement under this warranty will be covered by TRI STAR. In the event that it is determined that the part must be replaced, the original part must be returned to TRI STAR to for any warranty labor consideration and reimbursement. 

While warranty registration is not necessary to obtain warranty coverage on TRI STAR Products, it is strongly suggested. If you do not register your product you must save your proof of purchase receipt. If you’re not able to provide proof of the initial purchase date at the time of warranty service, the manufacturing date of the product will be used to determine the warranty period. 

Making a claim 

Warranty service is available through any FACILITY. 

To make a claim, you must provide proof of purchase from TRI STAR or from the business which installed the part. TRI STAR at its option will repair, replace a product or refund the purchase price once it determines that the product requires repair or replacement. For a product to be determined defective it must be sent to TRI STAR for inspection. TRI STAR will schedule the pickup of the product or parts in question and pay for transportation. Any products that are not returned to TRI STAR to undergo inspection will not be covered by this warranty. All repairs and/or replacements to the products must first be authorized by TRI STAR. TRI STAR will not pay for any unauthorized repairs. Incidental damage caused by the requested repair or by the removal of the product is not covered by the warranty. 

Products sent to TRI STAR for inspection that are deemed not covered under standard warranty will be held in storage for a period of 15 days. Product unclaimed after 15 days will be disposed of by TRI STAR. TRI STAR will immediately dispose of any product for which there is an approved claim. 

Any FACILITY may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the TRI STAR Warranty Technician and/or the FACILITY, an investigation will be made to determine whether the warranty applies. Ask the FACILITY to submit all supporting facts to TRI STAR for review. If TRI STAR decides that the claim is justified, the customer will be fully reimbursed for those product items that are defective. To avoid misunderstanding which might occur between the customer and TRI STAR/FACILITY, listed below are some of the causes of transmission failure that the standard warranty does not cover. 

What is not covered 

Normal Wear: 

Our products, like all mechanical devices, need periodic parts service and replacement to perform correctly. TRI STAR standard warranty would not apply if damage to the product has occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the product has been removed or the product has been altered or modified with aftermarket performance enhancing parts. 

Improper Maintenance: The life of a mechanical device depends upon the conditions under which it operates, and the care it receives. Wear, when caused by dirt, debris or other abrasive material that has entered the transmission because of improper maintenance, is not covered by TRI STAR standard warranty. 

Nor does the standard warranty extend to repairs required because of: 

  1. Problems caused by parts that are not TRI STAR parts – including but not limited to parts outside of the Automatic Transmission. 
  1. Damage as a result of overheating, lack of lubrication, or contamination. 
  1. Repair or replacement required as a result of any accident or misuse. 
  1. Improper installation and or failure to follow included installation instructions and/or failure to re-flash ECM, PCM as required. 
  1. Repair or replacement of any accessory or service item, including specifically but not limited to: all components of the cooling, fuel, electrical, exhaust and ignition systems in addition to all belts, hoses, bolts, shafts, sensors, switches and filters. 
  1. Any product used for competition, racing or related purposes. 
  1. Any product to which a device or accessory not conforming to original manufacturer’s specifications has been installed. 
  1. Improperly maintained coolant, and/or any product on which periodic maintenance services required by the original manufacturer have not been performed. 
  1. Damage resulting from improper repair(s) or attempted repair(s) by any service technician. 
  1. Lack of OE recommended periodic transmission flushing. 
  1. NO TRI STAR warranty shall apply to products used in competitive racing or on commercial or rental race tracks. TRI STAR products are not warranted if used in an application for which they were not engineered e.g., stationary power units, off road or high rail applications. 

Labor Payments 

DIY Installations and Repairs: You have the freedom to use the Licensed Automotive Repair Facility (FACILITY) of your choice for warranty repairs or to handle do-it-yourself repairs separately. Note that while our products are covered under DIY installations and repairs, do it yourself (initial) installations qualify for labor coverage based on factory inspection of failed part(s). Labor will be paid only on approved claims after factory inspection. 

Labor consideration for a Licensed Automotive Repair Facility who is making the (eventual) repair or replacement will be at $50 per hour. Labor consideration for a DIY doing their own repair or replacement will be at $25 per hour with a maximum allowance of $300. 

Standard warranty: Authorized repairs on approved claims (after factory inspection of returned parts) will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50 per hour (FACILITY) or $25 per hour with a maximum allowance of $300 (DIY). 

No-Fault Warranty Protection: 

No-Fault Warranty Protection is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 per hour (FACILITY) or $25 per hour (DIY). 

Labor guarantee under terms of No-Fault Warranty Protection is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $50 per hour (FACILITY) or $25 per hour (DIY). 

No-Fault Warranty GOLD: 

No-Fault Warranty Gold is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $95.00 per hour. 

Labor guarantee under terms of No-Fault Warranty Gold is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $95 per hour. 

Payment for parts 

Parts on authorized repairs will be reimbursed at the purchase price. Proof of Purchase will be required. Fluid and filter replacement costs are not allowed under standard warranty coverage – No-Fault GOLD carries a provision for fluid. 

Product replaced under warranty carries the remainder of the original product’s warranty term. 

If you are unable to obtain satisfactory service, please contact the TRI STAR Warranty Department, 1102 W. Carrier Parkway, Grand Prairie, TX 75050. This warranty applies to vehicles registered and normally operated in the United States and Canada. 

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY AND DO NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 

This warranty gives you specific legal rights. You may also have other rights which may vary from state to state and country to country. 

TRI STAR Limited Warranty for Remanufactured Manual Transmissions 

TRI STAR Engines and Transmissions (TRI STAR) distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products. Our remanufactured transmission line includes manual transmissions for automobile, light and medium duty trucks. 

What is covered 

Product Type 

STANDARD Warranty Terms 

No-Fault Warranty Protection (NFWP) 

No-Fault Warranty Gold (NFWG) 

Manual Transmission installed in non-fleet or non-commercial (passenger) Automobiles and Light Duty Trucks up to and including 3/4 ton. 

24 month/24,000 miles. $50/hour Mitchell labor reimbursement rate ($300 cap) for a Licensed Automotive Repair Facility; $30/hour non-certified technician labor rate ($300 cap). 

No-fault warranty policies are not available on TRI STAR manual transmissions. 

No-fault warranty policies are not available on TRI STAR manual transmissions. 

All Commercial, Farm vehicles, and/or One Ton or larger vehicles. 

12 months/15,000 miles. $50/hour Mitchell labor reimbursement rate ($300 cap) for a Licensed Automotive Repair Facility; $30/hour non-certified technician labor rate ($300 cap). 

No-fault warranty policies are not available on TRI STAR manual transmissions. 

No-fault warranty policies are not available on TRI STAR manual transmissions. 

A warranty claim number and return goods authorization must be issued by manufacturer before any repairs are begun. Return freight to factory is for buyers account for warranty analysis. Authorized repair or replacement of original unit does not extend warranty period. Repair or replacement is at the sole discretion of the Seller. Return freight of warranted units will be at standard delivery rates for sellers account. 

Exclusions 

This warranty does not cover damage due to abuse, neglect, accidental breakage externally or internal gear breakage, lack of lubrication, excessive heat, incorrect fluid, or use for any purpose other than originally intended. In no event shall the Seller be held responsible for any consequential or incidental damages from the use of a product or improper installation. Original manufacturer’s maintenance schedules must be maintained by buyer with records available upon request of Seller. This warranty does not cover towing, car rental, meals, fluids, lost wages, lodging, miscellaneous expenses or lost income from loss of vehicle use. External parts, sensors, speed sensors, and electrical wiring are buyer’s responsibility to replace/maintain with certified installations. Warranty is not transferable. 

Limited warranty 

Labor expense for removal and replacement, when included as part of the warranty, will be calculated from the Mitchell’s manual for hourly time guides at the factory approved rate. Hourly rate for a Licensed Automotive Repair Facility is $50.00 per hour capped at $300.00 and non-certified technician at $30.00 per hour with the total maximum labor capped at $300.00. 

Tri Star Limited Warranty for Remanufactured Cylinder Heads 

Tri Star Engines and Transmissions (TRI STAR) distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products. Our remanufactured cylinder head line includes cylinder heads for automobile, light and medium duty trucks. 

What is covered 

TRI STAR warrants its parts to be free of defects in materials and workmanship for the warranty period indicated from the date of installation or 10 days following the original purchase date, whichever comes first, PROVIDED the part was (and can be documented) installed by a Licensed Automotive Repair Facility (FACILITY). 

Product Type 

STANDARD Warranty Terms 

No-Fault Warranty Protection (NFWP) 

No-Fault Warranty Gold (NFWG) 

Cylinder Heads.                         

12 months/12,000 miles. $50/hour Mitchell labor reimbursement rate for a Licensed Automotive Repair Facility, not to exceed the total cost of the original part. 

No-fault warranty policies are not available on TRI STAR cylinder heads. 

No-fault warranty policies are not available on TRI STAR cylinder heads. 

Notwithstanding any other provision of this warranty, TRI STAR’s sole and exclusive obligation under this warranty is limited to, at TRI STAR’s option, replacement, repair or refund of the purchase price. Transportation charges for TRI STAR testing on product submitted for repair or replacement under this warranty will be covered by TRI STAR. In the event that it is determined that the part must be replaced, the original part must be returned to TRI STAR for any warranty labor consideration and reimbursement. 

While warranty registration is not necessary to obtain warranty coverage on TRI STAR Products, it is strongly suggested. If you do not register your product you must save your proof of purchase receipt. If you’re not able to provide proof of the initial purchase date at the time of warranty service, the manufacturing date of the product will be used to determine the warranty period. 

Making a claim 

Warranty service is available through any FACILITY. 

To make a claim, you must provide proof of purchase from TRI STAR or from the business which installed the part. TRI STAR at its option will repair, replace a product or refund the purchase price once it determines that the product requires repair or replacement. For a product to be determined defective, it must be sent to TRI STAR’s remanufacturing plant for inspection. 

TRI STAR will schedule the pickup of the product or parts in question and pay for transportation. Any products that are not returned to TRI STAR to undergo inspection will not be covered by this warranty. All repairs and/or replacements to the products must first be authorized by TRI STAR. TRI STAR will not pay for any unauthorized repairs. Incidental damage caused by the requested repair or by the removal of the product is not covered by the warranty. 

Products sent to TRI STAR for inspection that are deemed not covered under standard warranty will be held in storage for a period of 7 days. Product unclaimed after 7 days will be disposed of by TRI STAR. TRI STAR will immediately dispose of any product for which there is an approved claim. 

Any FACILITY may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the TRI STAR Warranty Technician and/or the FACILITY, an investigation will be made to determine whether the warranty applies. Ask the FACILITY to submit all supporting facts to TRI STAR for review. If TRI STAR decides that the claim is justified, the customer will be fully reimbursed for those product items that are defective. To avoid misunderstanding which might occur between the customer and TRI STAR/FACILITY, listed below are some of the causes of failure that the standard warranty does not cover. 

What is not covered 

Normal Wear: Our products, like all mechanical devices, need periodic parts service and replacement to perform correctly. TRI STAR standard warranty would not apply if damage to the product has occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the product has been removed or the product has been altered or modified with aftermarket performance enhancing parts. 

Improper Maintenance: The life of a mechanical device depends upon the conditions under which it operates, and the care it receives. Wear, when caused by dirt, dust, spark plug cleaning grit or other abrasive material that has entered the engine because of improper maintenance, is not covered by TRI STAR standard warranty. 

Nor does the standard warranty extend to repairs required because of: 

  1. Problems caused by parts that are not TRI STAR parts – including but not limited to parts outside of the long block. 
  1. Damage as a result of overheating, lack of lubrication, fuel wash or contamination. 
  1. Damage resulting from pre-Ignition or detonation – Including but not limited to melted or broken piston, broken piston rings, damaged cylinder heads, leaking head gaskets, etc. 
  1. Repair or replacement required as a result of any accident or misuse. 
  1. Repair or replacement of any accessory or service item, including specifically but not limited to: all components of the cooling, fuel, electrical, exhaust and ignition systems in addition to all belts, hoses, bolts, shafts, sensors, switches and filters. 
  1. Any product used for competition, racing or related purposes. 
  1. Any product to which a device or accessory not conforming to original manufacturer’s specifications has been installed. 
  1. Damage as a result of electrolysis, including but not limited to, deterioration of engine components as a result of excessive electrical current. 
  1. Improperly maintained coolant, and/or any product on which periodic maintenance services required by the original manufacturer have not been performed. 
  1. Damage resulting from improper repair(s) or attempted repair(s) by any service technician. 
  1. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel. 
  1. Parts which are scored or broken because an engine was operated with insufficient or contaminated lubricating oil or an incorrect grade of lubricating oil (check and refill when necessary, and change at recommended intervals). Engine damage may occur if oil level is not properly maintained. 
  1. Damage or wear to parts caused by dirt, which entered the engine because of improper air cleaner maintenance, re-assembly or use of a non-original air cleaner element or cartridge. At recommended intervals, clean and/or replace the filter as stated in the Operator’s Manual. 
  1. Lack of routine tune-up or adjustment of the engine. 
  1. Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides or burned starter motor windings, caused by the use of alternate fuels such as, liquefied petroleum, natural gas, altered gasoline, etc. 
  1. Products used in manner that violates the terms of the installation and break-in procedures below. 

No TRI STAR warranty shall apply to products installed on any class A recreational vehicles (motor homes). Class B and C recreational vehicles will carry standard warranty as outlined above. Additionally, products used in competitive racing or on commercial or rental race tracks are not warranted. TRI STAR products are not warranted if used in an application for which they were not engineered e.g., using standard gasoline engines in a marine application. 

Labor payments 

Standard warranty: Authorized repairs on approved claims (after factory inspection of returned parts) will be reimbursed at a rate not to exceed the Mitchell Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 an hour or the total cost of the original part in total. Do-it yourself repairs, repairs performed by unlicensed repair facilities, or repairs made to units not originally installed in a FACILITY will not be reimbursed. 

Payments for parts 

Parts on authorized repairs will be reimbursed at the purchase price. Proof of Purchase will be required. 

Product replaced under warranty carries the remainder of the original product’s warranty term. 

If you are unable to obtain satisfactory service, please contact the TRI STAR Warranty Department, 1102 W. Carrier Parkway, Grand Prairie, TX 75050. This warranty applies to vehicles registered and normally operated in the United States and Canada. 

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY AND DO NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 

This warranty gives you specific legal rights. You may also have other rights which may vary from state to state and country to country. 

TRI STAR Limited Warranty for Remanufactured Axle Assemblies 

TRI STAR Engines and Transmissions (TRI STAR) distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products. Our remanufactured axle line includes units for automobile, light and medium duty trucks. 

What is covered 

TRI STAR warrants its parts to be free of defects in materials and workmanship for the warranty period indicated from the date of installation or 10 days following the original purchase date, whichever comes first. No-Fault warranty enhancements must be purchased at the time of sale and appear on TRI STAR’s invoice along with the part under warranty consideration. 

Product Type 

STANDARD Warranty Terms 

No-Fault Warranty Protection (NFWP) 

No-Fault Warranty Gold (NFWG) 

Axle assembles installed in non-fleet or non-commercial Automobiles and Light Duty Trucks (Vehicles under 11,000 G.V.W.) 

3 years, unlimited mileage, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time replacement is FREE. 

3 years, unlimited mileage PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time replacement is FREE. 

3 years, unlimited mileage PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $25 fluid allowance – regardless of reason for failure on first time replacement. First time replacement is FREE. 

Axle assemblies installed in Medium/Heavy Duty Trucks (Vehicles of 11,000 G.V.W. and above) 

12 months or 12,000 miles, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time replacement is FREE. 

12 months or 12,000 miles PLUS $50 per hour Mitchell labor reimbursement rate –paid regardless of reason for failure on first time replacement. First time replacement is FREE. 

12 months or 12,000 miles PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $25 fluid allowance – regardless of reason for failure on first time replacement. First time replacement is FREE. 

Axle assemblies installed in Commercial or Fleet Automobiles and Light Trucks (Vehicles under 11,000 G.V.W.) 

12 months or 12,000 miles, $50 per hour Mitchell labor reimbursement rate – labor paid only on approved claims after factory inspection. First time replacement is FREE. 

12 months or 12,000 miles PLUS $50 per hour Mitchell labor reimbursement rate –paid regardless of reason for failure on first time replacement. First time replacement is FREE. 

12 months or 12,000 miles PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $100 towing allowance, $150 Car rental allowance, and $25 fluid allowance – regardless of reason for failure on first time replacement. First time replacement is FREE. 

Notwithstanding any other provision of this warranty, TRI STAR’s sole and exclusive obligation under this warranty is limited to, at TRI STAR’s option, replacement, repair or refund of the purchase price. Transportation charges for TRI STAR testing on product submitted for repair or replacement under this warranty will be covered by TRI STAR. In the event that it is determined that the part must be replaced, the original part must be returned to TRI STAR to for any warranty labor consideration and reimbursement. 

While warranty registration is not necessary to obtain warranty coverage on TRI STAR Products, it is strongly suggested. If you do not register your product you must save your proof of purchase receipt. If you’re not able to provide proof of the initial purchase date at the time of warranty service, the manufacturing date of the product will be used to determine the warranty period. 

Making a claim 

Warranty service is available through any FACILITY. 

To make a claim, you must provide proof of purchase from TRI STAR or from the business which installed the part. TRI STAR at its option will repair, replace a product or refund the purchase price once it determines that the product requires repair or replacement. For a product to be determined defective it must be sent to TRI STAR’s plant for inspection. TRI STAR will schedule the pickup of the product or parts in question and pay for transportation. Any products that are not returned to TRI STAR to undergo inspection will not be covered by this warranty. All repairs and/or replacements to the products must first be authorized by TRI STAR. TRI STAR will not pay for any unauthorized repairs. Incidental damage caused by the requested repair or by the removal of the product is not covered by the warranty. 

Products sent to TRI STAR for inspection that are deemed not covered under standard warranty will be held in storage for a period of 15 days. Product unclaimed after 15 days will be disposed of by TRI STAR. TRI STAR will immediately dispose of any product for which there is an approved claim. 

Any FACILITY may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the TRI STAR Warranty Technician and/or the FACILITY, an investigation will be made to determine whether the warranty applies. Ask the FACILITY to submit all supporting facts to TRI STAR for review. If TRI STAR decides that the claim is justified, the customer will be fully reimbursed for those product items that are defective. To avoid misunderstanding which might occur between the customer and TRI STAR/FACILITY, listed below are some of the causes of Axle failure that the standard warranty does not cover. 

What is not covered 

Normal Wear: Our products, like all mechanical devices, need periodic parts service and replacement to perform correctly. TRI STAR standard warranty would not apply if damage to the product has occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the product has been removed or the product has been altered or modified with aftermarket performance enhancing parts. 

Improper Maintenance: The life of a mechanical device depends upon the conditions under which it operates, and the care it receives. Wear, when caused by fluid breakdown, dirt, debris, or other abrasive material that has entered the axle assembly because of improper maintenance, is not covered by TRI STAR standard warranty. 

Nor does the standard warranty extend to repairs required because of: 

  1. Problems caused by parts that are not TRI STAR parts – including but not limited to parts outside of the Axle Assembly. 
  1. Damage as a result of overheating, lack of lubrication, or contamination. 
  1. Repair or replacement required as a result of any accident or misuse. 
  1. Improper installation and or failure to follow included installation instructions and/or recommended break-in procedures. 
  1. Any product used for competition, racing or related purposes. 
  1. Any product to which a device or accessory not conforming to original manufacturer’s specifications has been installed. 
  1. Improperly maintained fluid, and/or any product on which periodic maintenance services required by the original manufacturer have not been performed. 
  1. Damage resulting from improper repair(s) or attempted repair(s) by any service technician. 
  1. NO TRI STAR warranty shall apply to products used in competitive racing or on commercial or rental race tracks. TRI STAR products are not warranted if used in an application for which they were not engineered e.g., off road or high rail applications. 

Labor payments 

DIY Installations and Repairs: You have the freedom to use the Licensed Automotive Repair Facility (FACILITY) of your choice for warranty repairs or to handle do-it-yourself repairs separately. Note that while our products are covered under DIY installations and repairs, do it yourself (initial) installations qualify for labor coverage based on factory inspection of failed part(s). Labor will be paid only on approved claims after factory inspection. 

Labor consideration for a Licensed Automotive Repair Facility who is making the (eventual) repair or replacement will be at $50 per hour. Labor consideration for a DIY doing their own repair or replacement will be at $25 per hour with a maximum allowance of $300. 

Standard warranty: Authorized repairs on approved claims (after factory inspection of returned parts) will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50 per hour (FACILITY) or $25 per hour with a maximum allowance of $300 (DIY). 

No-Fault Warranty Protection: No-Fault Warranty Protection is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 per hour (FACILITY) or $25 per hour (DIY). 

Labor guarantee under terms of No-Fault Warranty Protection is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $50 per hour (FACILITY) or $25 per hour (DIY). 

No-Fault Warranty GOLD: No-Fault Warranty Gold is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $95.00 per hour. 

Labor guarantee under terms of No-Fault Warranty Gold is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $95 per hour. 

Payment for parts 

Parts on authorized repairs will be reimbursed at the purchase price. Proof of Purchase will be required. Fluid replacement costs are not allowed under standard warranty coverage – No-Fault GOLD carries a provision for fluid. 

Product replaced under warranty carries the remainder of the original product’s warranty term. 

If you are unable to obtain satisfactory service, please contact the TRI STAR Warranty Department, 1102 W. Carrier Parkway, Grand Prairie, TX 75050. This warranty applies to vehicles registered and normally operated in the United States and Canada. 

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY AND DO NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 

This warranty gives you specific legal rights. You may also have other rights which may vary from state to state and country to country. 

TRI STAR Limited Warranty for Remanufactured Marine Engines 

TRI STAR Engines and Transmissions (TRI STAR) distributes a broad range of new, recycled, remanufactured and reconditioned automotive and truck replacement products. Our remanufactured engine line includes inboard marine engines for MerCruiser, Volvo, OMC, and others. 

What is covered 

TRI STAR warrants its parts to be free of defects in materials and workmanship for the warranty period indicated from the date of installation or 10 days following the original purchase date, whichever comes first. No-Fault warranty enhancements must be purchased at the time of sale and appear on TRI STAR’s invoice along with the part under warranty consideration. 

Product Type 

STANDARD Warranty Terms 

No-Fault Warranty Protection (NFWP) 

No-Fault Warranty Gold (NFWG) 

Marine Engines.                                            

18 months, unlimited hours $50 per hour Warranty Labor reimbursement rate with a $800 labor cap only on approved claims after factory inspection. First time long block replacement is FREE. 

18 months, unlimited hours PLUS $50 per hour Mitchell labor reimbursement rate – paid regardless of reason for failure on first time replacement. First time long block replacement is FREE. 

18 months, unlimited hours PLUS labor paid at posted or advertised shop rate – up to $95 per hour, $800 labor cap, $100 tow/haul out allowance and $25 fluid allowance – regardless of reason for failure on first time replacement. First time long block replacement is FREE. 

Notwithstanding any other provision of this warranty, TRI STAR’s sole and exclusive obligation under this warranty is limited to, at TRI STAR’s option, replacement, repair or refund of the purchase price. Transportation charges for TRI STAR testing on product submitted for repair or replacement under this warranty will be covered by TRI STAR. In the event that it is determined that the part must be replaced, the original part must be returned to TRI STAR for any warranty labor consideration and reimbursement. 

While warranty registration is not necessary to obtain warranty coverage on TRI STAR products, it is strongly suggested. If you do not register your product, you must save your proof of purchase receipt. 

Making a claim 

Warranty service is available through any FACILITY. 

To make a claim, you must provide proof of purchase from TRI STAR or from the business which installed the part. TRI STAR at its option will repair, replace a product or refund the purchase price once it determines that the product requires repair or replacement. For a product to be determined defective it must be sent to TRI STAR’s remanufacturing plant for inspection. TRI STAR remanufacturing will schedule the pickup of the product or parts in question and pay for transportation. Any products that are not returned to TRI STAR remanufacturing to undergo inspection will not be covered by this warranty. All repairs and/or replacements to the products must first be authorized by TRI STAR Remanufacturing. TRI STAR will not pay for any unauthorized repairs. Incidental damage caused by the requested repair or by the removal of the product is not covered by the warranty. 

Products sent to TRI STAR Remanufacturing for inspection that are deemed not covered under standard warranty will be held in storage for a period of 7 days. Product unclaimed after 7 days will be disposed of by TRI STAR. TRI STAR will immediately dispose of any product for which there is an approved claim. 

Any FACILITY may perform warranty repairs. Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be appropriate. If a customer differs with the decision of the TRI STAR Warranty Technician and/or the FACILITY, an investigation will be made to determine whether the warranty applies. Ask the FACILITY to submit all supporting facts to TRI STAR for review. If TRI STAR decides that the claim is justified, the customer will be fully reimbursed for those product items that are defective. To avoid misunderstanding which might occur between the customer and TRI STAR/FACILITY, listed below are some of the causes of engine failure that the standard warranty does not cover. 

What is not covered 

Normal Wear: Our products, like all mechanical devices, need periodic parts service and replacement to perform correctly. TRI STAR standard warranty would not apply if damage to the product has occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing or improper installation. Similarly, warranty is void if the serial number of the product has been removed or the product has been altered or modified with aftermarket performance enhancing parts. 

Improper Maintenance: The life of a mechanical device depends upon the conditions under which it operates, and the care it receives. Wear, when caused by dirt, dust, spark plug cleaning grit or other abrasive material that has entered the engine because of improper maintenance, is not covered by TRI STAR standard warranty. 

Nor does the standard warranty extend to repairs required because of: 

  1. Problems caused by parts that are not TRI STAR parts – including but not limited to parts outside of the long block. 
  1. Damage as a result of overheating, lack of lubrication, fuel wash or contamination. 
  1. Damage resulting from pre-Ignition or detonation – Including but not limited to melted or broken piston, broken piston rings, damaged cylinder heads, leaking head gaskets, etc. 
  1. Repair or replacement required as a result of any accident or misuse. 
  1. Repair or replacement of any accessory or service item, including specifically but not limited to: all components of the cooling, fuel, electrical, exhaust and ignition systems in addition to all belts, hoses, bolts, shafts, sensors, switches and filters. 
  1. Any product used for competition, racing or related purposes. 
  1. Any product to which a device or accessory not conforming to original manufacturer’s specifications has been installed. 
  1. Damage as a result of electrolysis, including but not limited to, deterioration of engine components as a result of excessive electrical current. 
  1. Improperly maintained coolant, and/or any product on which periodic maintenance services required by the original manufacturer have not been performed. 
  1. Crankshaft Thrust Surface worn due to excessive forward pressure placed on the rear of the crankshaft. 
  1. Damage resulting from improper repair(s) or attempted repair(s) by any service technician. 
  1. Leaking carburetors, clogged fuel pipes, sticking valves, or other damage, caused by using contaminated or stale fuel. 
  1. Parts which are scored or broken because an engine was operated with insufficient or contaminated lubricating oil or an incorrect grade of lubricating oil (check and refill when necessary, and change at recommended intervals). Engine damage may occur if oil level is not properly maintained. 
  1. Repair or adjustment of associated parts or assemblies such as clutches and transmissions. 
  1. Damage or wear to parts caused by dirt, which entered the engine because of improper air cleaner maintenance, re-assembly or use of a non-original air cleaner element or cartridge. At recommended intervals, clean and/or replace the filter as stated in the Operator’s Manual. 
  1. Engine or equipment parts broken by excessive vibration caused by a loose engine mounting, improper attachment of equipment to engine crankshaft or other abuse in operation. 
  1. Lack of routine tune-up or adjustment of the engine. 
  1. Engine or engine component failure, i.e., combustion chamber, valves, valve seats, valve guides or burned starter motor windings, caused by the use of alternate fuels such as, liquefied petroleum, natural gas, altered gasoline, etc. 
  1. Products used in manner that violates the terms of the installation and break-in procedures below, or is used for purposes other than their original intended use. 

Products used in competitive racing or on commercial or rental race tracks are not warranted. TRI STAR products are not warranted if used in an application for which they were not engineered e.g., using standard gasoline engines in a marine application. This warranty does not apply to fleet or commercial vehicles other than as indicated. 

Labor payments 

DIY Installations and Repairs: You have the freedom to use the Licensed Automotive Repair Facility (FACILITY) of your choice for warranty repairs or to handle do-it-yourself repairs separately. Note that while our products are covered under DIY installations and repairs, do it yourself (initial) installations qualify for labor coverage based on factory inspection of failed part(s). Labor will be paid only on approved claims after factory inspection. 

Labor consideration for a Licensed Automotive Repair Facility who is making the (eventual) repair or replacement will be at $50 per hour with a maximum allowance of $800. Labor consideration for a DIY doing their own repair or replacement will be at $25 per hour. 

Standard warranty: Authorized repairs on approved claims (after factory inspection of returned parts) will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50 per hour with a maximum allowance of $800 (FACILITY) or $25 per hour (DIY). 

No-Fault Warranty Protection: No-Fault Warranty Protection is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $50.00 per hour (FACILITY) or $25 per hour (DIY). 

Labor guarantee under terms of No-Fault Warranty Protection is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $50 per hour (FACILITY) or $25 per hour (DIY). 

No-Fault Warranty GOLD: No-Fault Warranty Gold is available when purchased with our products at the time of sale. Authorized repairs on claims will be reimbursed at a rate not to exceed the Mitchell® Repair Manual published applicable flat rate schedule. Hourly rates for all authorized repairs will be paid in accordance with rate paid for the original installation but not to exceed $95.00 per hour. 

Labor guarantee under terms of No-Fault Warranty Gold is limited to the first time failure of the product and in no case will the total labor under the terms of this guarantee EXCEED the Mitchell® Repair Manual published applicable flat rate schedule of hours for R&R engine times $95 per hour. 

Payment for parts 

Parts on authorized repairs will be reimbursed at the purchase price. Proof of Purchase will be required. Fluid and filter replacement costs will only be reimbursed for the first 2,000 miles of service, (unless No-Fault GOLD policy has been purchased). 

Product replaced under warranty carries the remainder of the original product’s warranty term. 

If you are unable to obtain satisfactory service, please contact the TRI STAR Warranty Department, 1102 W. Carrier Parkway, Grand Prairie, TX 75050. This warranty applies to vehicles registered and normally operated in the United States and Canada. 

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS WARRANTY AND DO NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 

This warranty gives you specific legal rights. You may also have other rights which may vary from state to state and country to country.